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"Hero Care App' offers Red Cross resources to service members, veterans worldwide

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CONCORD, N.H. - With an eye toward Veterans Day, the American Red Cross today released its new Hero Care mobile application, a resource designed to help members of the military, veterans and their families identify and access both emergency and non-emergency Red Cross services from anywhere in the world.

According to VeteransData.info, there are nearly 162,000 veterans in New Hampshire and Vermont - around 10% of our population. Making sure that they have access to the services the Red Cross can provide for military members and veterans is important, Red Cross officials say.

"When an emergency happens, accurate information, easy access to services and time are of the essence, especially for military families" said Adam Burritt, Service to Armed Forces Director for the American Red Cross in New Hampshire and Vermont. "That's why the Red Cross has designed the new Hero Care App.

Whether a parent of a child joining the military, a military member, a military spouse or a veteran, the Hero Care App can connect those in need with vital services and resources, Burritt said.

Some the important features of the app include:

  • Request Red Cross emergency services including an emergency message or assistance with emergency travel or emergency financial aid.
  • Securely and easily access information about their service member in the case of an emergency, including updated information as they move or change duty assignments.
  • Access non-emergency Red Cross behavioral health assistance including financial assistance and free local workshops for military kids and spouses.
  • Find local resources and information provided by trusted community partners like Tragedy Assistance Program for Survivors (TAPS), Blue Star Families, Military Child Education Coalition, United Way, Goodwill, Easter Seals, and others.
  • Locate information on key government resources such as MilitaryOneSource, VA Benefits and Services, Department of Labor VETS, the VA Caregiver Support Program, and SAMSHA Community Health Support Services.

Content in the Hero Care App is available in both English and Spanish, and the call center is staffed 24/7 with multi-lingual translation services.

The Hero Care App is available to download for free in app stores, by texting 'GETHEROCARE' to 90999 or by clicking on the following link from a mobile devicehttp://3cu.be/sharehc .

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