Frisbie Memorial Hospital rated tops in N.H.

ROCHESTER - For Frisbie Memorial Hospital, 2014 marked a year highlighted by various awards, honors and recognitions in categories, including safety, outstanding patient experience, quality service, and top heart attack care.

Frisbie Memorial Hospital is currently rated by Consumer Reports as the top hospital in New Hampshire and the third in New England for patient safety and respect. The highest score out of 2,591 U.S. hospitals was a 78. Frisbie Memorial Hospital received a 70. The Safety Score is a composite of five key measures of patient safety: readmissions, complications, communication, overuse of CT scans, and infections.

Health Grades awarded Frisbie Memorial Hospital with the Patient Safety Excellence Award for the second year in a row, placing Frisbie Memorial Hospital in the top 10 percent of hospitals nationally. The award recognizes hospitals for how well they prevent infections, medical errors and other complications. Patient Safety Excellent Award recipient hospitals have on average, a lower rick of experience patient safety events.

Most health experts consider The Leapfrog Group hospital Survey to be the gold standard for comparing hospitals' performance on national standards of safety, quality, and efficiency that are most relevant to consumers and purchasers of care. In their bi-annual hospital safety score report, Frisbie Memorial Hospital sustained an A rating for the entire 2014 year.

Patient Experience

For the second year in a row Health Grades recognized Frisbie Memorial Hospital with an Outstanding Patient Experience Award, ranking Frisbie in the top 10 percent nationally for patient experience. The award is based on ten measures related to doctor/nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Core Measures

For six years in a row, Foundation for Healthy Communities has ranked Frisbie Memorial Hospital in the top 10 percent of our nation's hospitals for heart attack care (also known as Acute Myocardial Infarction or AMI).

Quality

2014 was the fourth year the hospital made Harvard Pilgrim's Quality Honor Roll. The group recognizes those adult, acute care hospitals whose performance was among the top 25 percent of those measured nationally on a set of composite clinical quality, patient experience and patient safety as reported by Centers for Medicare and Medicaid Services on Hospital Compare and by the Leapfrog Group.

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